How much do people actually like making phone calls these days? According to one OpenMarket study, not much. Seventy-five percent of millennials (the generation born from 1981-1996) prefer texting over phone calls, as they feel that texting is more convenient, less disruptive, and gives them the freedom to respond when they can. Additionally, 75% of millennials and Gen Z (people born between 1997 and 2012) feel that taking a call is an intrusion into their daily lives and takes up a lot of time.
These could all be primary reasons why many people are turning to fully online forms to purchase life insurance, but what if we told you SelectQuote’s over-the-phone process could combat all of these fears and then some? Let’s discuss how working with a licensed insurance agent on the phone can help you feel supported when making a major purchase and save time and money along the way.
Facing Phone Call Fears for the Sake of Life Insurance
Constantly being in front of a screen, whether for work or entertainment, can make it difficult for people to want to connect with others via phone calls. Some people simply just have anxiety surrounding the process of making or taking phone calls. In fact, there’s even a name for this phenomenon: telephonophobia, or a reluctance or fear to interact with others over the phone.
If you’re someone who struggles with anxiety or fear over making phone calls, you’re not alone. However, there are many ways in which this method of communication can benefit you, especially when it comes to purchasing life insurance. When you make a phone call to a licensed insurance agent vs. filling out a fully online quote form, the agent will take the time to learn about your unique needs, situation, and budget to determine the right coverage for you—whether it’s term or permanent life insurance—and they’ll make the conversation feel light and easy. They’ll also do the heavy lifting on your behalf to compare coverage options and rates. Overall, they’ll serve as your advocate, ensuring you feel listened to along the way. There’s no stress, confrontation, or any other negative scenario you may be imagining—just trusted guidance and support.
Reasons to Work With a Life Insurance Agent Over the Phone
Life insurance is a big purchase that shouldn’t be left to a fully online experience. Leaning on the tenure and experience of a licensed insurance agent will help you feel more confident and cared for when making decisions about life insurance. SelectQuote’s agents will ask brief questions about your health history, lifestyle, and budget to quickly find coverage options that work for your situation. Here are just some of the key reasons to consider working with a licensed SelectQuote insurance agent over the phone:
Savings: We’ve had customers save up to $6,000 on a policy by working with a licensed insurance agent over the phone.
Accuracy: Nearly 90% of our customers pay within 5% of what they’re originally quoted by an agent over the phone, meaning they have a better expectation of what they’ll end up paying at the end of the process.
Blind Commission: Our agents are commission agnostic, meaning they aren’t pushing you options to boost their paycheck. They’re only focused on helping you find the right life insurance for your needs at a price that works for your budget.
Experience: We’ve been helping families secure life insurance for almost 40 years.
Ease: Our agents take the guesswork out of the process, helping you compare policies and rates from several of the nation’s most highly rated carriers in just minutes.
Do I have to get life insurance over the phone?
Technically, no, you don’t have to secure life insurance over the phone. And let’s face it; in this day and age, hardly anybody wants to talk on the phone. However, when you rely on an online form experience to secure life insurance, you run the risk of overpaying for a one-size-fits-all policy. When it comes to making a significant financial commitment like buying life insurance, a phone call can not only make the process easier but can also ensure you’re getting the coverage you need at a rate that works for your budget. Let’s debunk some phone call fears when it comes to securing life insurance:
Fear: Calls can be time-consuming, and you have no way to tell if the call will take minutes or hours. Many people want quick communication and straightforward answers.
SelectQuote Support: Fully online quote forms are unable to provide you with answers and consistent communication in the way an experienced agent can over the phone. Plus, you can secure a life insurance quote in as little as 15 minutes by working with SelectQuote.
Fear: Calls can be disruptive and unexpected.
SelectQuote Support: Once you submit your initial information, we’ll contact you almost immediately (unless it’s after hours, in which case we’ll contact you the next day). But one of the easiest ways to connect with us is by reaching out directly by phone. This takes the guesswork out of when we’ll contact you, and you’ll be prepared for the conversation ahead.
Fear: Calls are stressful or include conflict.
SelectQuote Support: SelectQuote’s goal is to take the stress out of buying life insurance. Our experienced agents utilize proprietary technology, allowing them to compare plans from many of the nation’s most highly rated insurance carriers while discussing your options with you. It speeds up the process and takes all the heavy lifting off your shoulders.
Secure Life Insurance Over the Phone with a Licensed SelectQuote Agent
While fully online life insurance form experiences can seem tempting, our agents can help ensure you’re getting the coverage you need at a price you can afford. Plus, once you’ve selected your policy, our agents will also help you navigate and finalize the application process, set up your medical exam if you require one, and finalize your coverage. They’ll then serve as an advocate even after the policy goes into effect, available to answer any questions or concerns you may have. They’re truly in it for the long haul, and this one phone call can ensure you have our team on your side.
